Security & Reliability

We know security is vitally important and never more so than when it comes to cloud computing. That’s why we provide services on the cloud via dedicated solutions from our own secure servers based within the UK. We ensure:

• Always-up-to-date anti-virus and anti-spam solutions to protect email
• Safeguarded data with redundant, reliability and disaster recovery automatic failovers
• Uptime Service Level Agreement (SLA)

IT Control & Efficiency

You need to get the most from your technology. You also need to ensure the right level of technology is available to all your staff along with the ability to adjust to meet cyclical demands Crystal Data deliver cloud services to fit your organisation’s unique needs. You have access to the latest updates to our services, so you can deliver the latest productivity tools to your staff without having to buy new hardware and software, or pay for maintenance and configurations.

• IT-level phone support when you need it
• Migration tools that help you get your users up and running quickly and easily.
• No more server patching, updating, or upgrading – we provide this.
• Variable pricing options available to enable you to accurately forecast your IT expenditures and predict your future annual costs

Dedicated Anti-Spam Hardware

We have multiple MailFoundry appliances setup for peformance and to provide redundancy. This means you have two MX records for your web hosting account, so in the event of one of the MailFoundry appliances failing, email is sent to the next MailFoundry so you don’t lose your email.

MailFoundry’s Message IQ scan engine uses a layered approach that maximises kill rates and minimises false positives by not using ‘scoring’ or rating systems for identifying spam – those systems are plagued by high false positive rates and are really only ‘guessing’ at spam.

The core layer for threat identification are the spam signature files, these signatures are created and managed by human spam editors who look at spam 24x7x365. MailFoundry release new spam updates every 5 minutes to ensure that our hardware has the latest rule sets to defeat spam attacks as they happen.

MailFoundy’s spam signatures are designed around actual identified spam. The system isn’t guessing at identifying incoming email which is why the false positives are the lowest in the industry.

Why MailFoundry?

Trusted

MailFoundry’s anti-spam engine, “MessageIQ” was designed from the ground up to protect your message while taking care of spam, viruses and other email threats.

Proven

For over four years MailFoundry has been eliminating spam from email for over 2 million mailboxes world-wide.

Effective

MailFoundry is very effective at killing spam, but the real benefit is in its false positive rates. They lead the industry with a false positive rate of less than 1 in 1 million. Some customers have seen only one false positive in over four years of service.

Ease of Use

MailFoundry is a ‘hands off’ system meaning that administrators and end users are not spending time managing the system for rule creation, etc.

In short, with shared hosting Crystal Data can offer:

• Registration of your domain name at competitive prices
• Hosting of your web site(s)
• Email provisioning
• Various packages are available

With shared hosting you leave the technical back-end of your website in the capable hands of Crystal Data personnel. This way you’ll be assured of a quickly accessible web site, leaving you free to work on design and content.

Going with any Crystal Data hosting option is always the smart choice because Crystal Data stays ahead of the competition. Not just by taking on board the latest technology, but also because of the permanence of our network and the high, no-nonsense service level.

Crystal Data can claim, without overstating, to be ‘in force’ since our network and servers are seated in several high-end data centres in Manchester. All our critical equipment has been outfitted redundantly so that in case of concern an alternative solution is readily at hand.

As a Crystal Data customer you are assured of exceptional ‘up time’ (99.98% during last year).

Additionally Crystal Data assists in keeping your data safe by, for example, filtering your email traffic to keep spam and viruses at bay.
For any specific wishes or questions please contact us.

Through a single software install:

• It is possible to control the backup policy on multiple networked machines (with SyncServer Backup for Networks)
• Your files can be set to automatically backup to a schedule you define
• You can set long term data retention policies based on your company needs
• You can quickly recover lost data over the internet or via our shipping service

Through this solution, your data is securely stored offsite in UK data centres. And when you need assistance, we provide UK-based telephone or email support options for you.

• ADSL
• SDSL
• Leased Lines
• LES Circuits (10Mbit/100Mbit/1Gbit)

Crystal Data’s broadband services provide a range of cost-effective “always on” broadband access options, offering reliable, high-speed internet access for home and business users alike. The speed you need with the flexibility you demand.

Scalable access options range from ADSL at up to 24Mbps downstream with 2Mbps upstream, right up to super-fast connections at 1Gbit synchronous speeds both upstream and downstream.

Crystal Data’s range of broadband services are available throughout the UK from all broadband-enabled exchange locations.